New Mac Setup & Reload Guide (1:1 Devices)

This guide outlines the setup process for brand-new university-owned Macs or devices that have recently been reloaded by iTech.

Initial Apple Setup Assistant:

On modern Mac OS systems, the first screen you may see is the "Activate Mac" screen. 

As access to a network is required for activation, a hard-wire connection is recommended throughout the setup process.

If you do not have a hard-wired connection to use, you will need to do the following:

Select the Wireless Icon in the top-right of the screen
When presented with a list of wireless networks, choose Join Other Network...
Enter the following and click Join
 
Network Name: USM-Setup
Security: WPA/WPA2 Personal
Password: ToTheTop

Your computer should then proceed to Activate with Apple and will then restart.

Apple Setup:

  1. Select your Country or Region, and continue.

  2. At the "Accessibility" screen, proceed as desired to continue setup. 

  3. If you are on wireless: you will be presented with a "Select Your Wi-Fi Network"

    1. Here you can select USM-Setup

    2. Enter the password ToTheTop

  4. A Device/Remote Management screen should now appear. Click Enroll. 

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  5. You will be prompted to enter your CampusID credentials with Microsoft (wEmpl@usm.edu + password) and you will receive and MFA Prompt for validation.Uploaded Image (Thumbnail)
     
  6. The system will now proceed to download configuration profiles.
     
  7. At the Enable Location Services screen, select "Enable Location Services on this Mac" if desired, and click continue.

Initial Login via Jamf Connect:

You will now be associating your Mac OS login with your Microsoft 365 account.

  1. Enter your CampusID credentials with Microsoft (wEmpl@usm.edu + password) and you will receive and MFA Prompt for validation.


     

    If you get an error about an invalid username\password.
    Re-enter your password at the bottom of the screen and click "Create Account"

Your account will now be created and will use your CampusID password for log in to the device.

Post-Setup:

Once your desktop loads, Jamf Pro will begin processing campus policies in the background. Please complete the following prompts as they appear: 

  1. At the FileVault Encryption window, Click Enable, the computer may Restart.

  2. Asset Tag Prompt: A dialog box will appear for your device Asset Tag number.  Look for a silver sticker on the device for this number.
       Enter the six numbers only.  If you have a five-digit number, add a zero to the beginning (ex., sticker says 12345, enter 012345) 

Going Forward: What to Expect 

macOS Login Screen - Once the initial setup is complete and all policies have finished processing, you will log into your Mac through using your CampusID password. 

Password Changes 

If you reset your CampusID password, the "Self Service+" menu bar app will indicate that your local Mac password and CampusID password are "out of sync".

You can instantly re-sync them by clicking the + icon in the menu bar at the top right of your screen.  

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Changes to User Account & Admin Access 

  • Standard Account: To comply with security standards, your user account is configured as a standard user. 

  • Admin by Request (ABR): If you need to install an app or run an administrative task, you can self-elevate your account for one hour. Click the ABR icon (a green checkmark) located in your menu bar at the top right of the screen to initiate a session. Click here to learn how to use Admin By Request.

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