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Services or Offerings?
Anti-Virus Support
  1. Services
  2. Desktop and Mobile Device Support
Computer maintenance and clean up
Application Support
  1. Services
  2. Application Development
Application Installation and Upgrades
Automated Locks
  1. Services
  2. Facilities Management
Persona is the University solution for automated locking systems.
Breach or Incident Reponse
  1. Services
  2. Security Services
Investigation of breach or incident evaluation
Budget Changes
  1. Services
  2. Telephony and Conferencing
Changes to the budget charged for IT services
Cable TV Service
  1. Services
  2. Television
Comcast television services
Canvas Support
  1. Services
  2. Academic Technology and Support
The help desk provides limited assistance with access to Canvas, including assistance with logging in and general web browser troubleshooting.
Cellular Mobile Device Support
  1. Services
  2. Desktop and Mobile Device Support
Support for Android, iOS, and Windows Mobile Devices
CMS Support
  1. Services
  2. Web Services
Omni Update content management system for usm.edu
Compliance
  1. Services
  2. Academic Technology and Support
Provide technical support with compliance and ethics training
Computer Support
  1. Services
  2. Desktop and Mobile Device Support
Computer Support
Conferencing
  1. Services
  2. Telephony and Conferencing
Conference phones, Web conferencing, and WebEx conferencing are available upon request.
Departmental Cable Access
  1. Services
  2. Television
Request departmental access to Comcast
Departmental File Share
  1. Services
  2. Collaboration
Windows file share access for departments with special collaboration needs.
Desktop Client
  1. Services
  2. Email/Calendaring
Support of the installed Outlook application