Popular Services

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Telephone services for Faculty/Staff/Students


Equipment requests for teaching/learning/meetings in classrooms and meeting rooms. Support of audio services and multi-media needs for the following events: university non-academic sponsored, alumni, IHL State College Board.


Microsoft 365 Unified Groups used as Mailing Groups for campus communication


Microsoft 365 provides applications for collaboration.


Application Installation and Upgrades


Microsoft 365 Unified Groups include 250 GB of storage space for collaboration. Upon request, and with sufficient justification, storage space can be increased up to 1 TB, free of charge. Departments that have storage needs above 1 TB can purchase additional storage in 1 TB increments.


Request a hardwire network drop. Request a static IP address.


Installation, Configuration, and Troubleshooting for miscellaneous software


Hosting and management of virtual and physical servers


End-user access to departmental applications.


Windows file share access for departments with special collaboration needs.


Email security requests


Support of the installed Outlook application


Domain Name Services are provided for the usm.edu domain based on approval from leadership.


Persona is the University solution for automated locking systems.


Support for Android, iOS, and Windows Mobile Devices