Popular Services

Generic help ticket


Microsoft 365 Unified Groups used as Mailing Groups for campus communication


Purchase of software to be utilized by individuals or groups


Support of the installed Outlook application


Application Installation and Upgrades


Telephone services for Faculty/Staff/Students


The help desk provides limited assistance with access to Canvas, including assistance with logging in and general web browser troubleshooting.


Equipment requests for teaching/learning/meetings in classrooms and meeting rooms. Support of audio services and multi-media needs for the following events: university non-academic sponsored, alumni, IHL State College Board.


The primary purpose of the Southern Miss Interactive Classroom is to share academic courses between the Hattiesburg campus and regional Southern Miss campuses.


Windows file share access for departments with special collaboration needs.


Request a hardwire network drop. Request a static IP address.


Wireless or Hardwired Network Drop


Online payment processing and product sales


Campus Wi-Fi is "eduroam" and available to all faculty, staff, and students. Guest access is available on "public".


End-user access to departmental applications.


First level technical assistance with Teams, WebEx, and Zoom.


Issues and Requests for e-mail/calendar that are not related to a specific client


Buildings outside the geographic services of our network.


Persona is the University solution for automated locking systems.