Popular Services

Generic help ticket


End-user access to departmental applications.


Microsoft 365 Unified Groups used as Mailing Groups for campus communication


Purchase of software to be utilized by individuals or groups


Telephone services for Faculty/Staff/Students


Persona is the University solution for automated locking systems.


Wireless or Hardwired Network Drop


Application Installation and Upgrades


The Web Client in GoAnywhere Services™ provides file transfers through your browser. Simple and secure method for transferring files.


Password recovery is self-service. Request help with password management.


The help desk provides limited assistance with access to Canvas, including assistance with logging in and general web browser troubleshooting.


Online payment processing and product sales


Equipment requests for teaching/learning/meetings in classrooms and meeting rooms. Support of audio services and multi-media needs for the following events: university non-academic sponsored, alumni, IHL State College Board.


Support of the installed Outlook application


Request departmental access to Comcast


Installation, Configuration, and Troubleshooting for miscellaneous software


Campus Wi-Fi is "eduroam" and available to all faculty, staff, and students. Guest access is available on "public".


Request a hardwire network drop. Request a static IP address.