Popular Services

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Computer Support

Microsoft 365 Unified Groups used as Mailing Groups for campus communication

Equipment requests for teaching/learning/meetings in classrooms and meeting rooms. Support of audio services and multi-media needs for the following events: university non-academic sponsored, alumni, IHL State College Board.

Installation, Configuration, and Troubleshooting for miscellaneous software

End-user access to departmental applications.

Telephone services for Faculty/Staff/Students

Windows file share access for departments with special collaboration needs.

Request a hardwire network drop. Request a static IP address.

Network Printer Support

Application Installation and Upgrades

Issues and Requests for e-mail/calendar that are not related to a specific client

Support for Android, iOS, and Windows Mobile Devices

Departmental Long Distance code

Online payment processing and product sales

Omni Update content management system for usm.edu

Campus Wi-Fi is "eduroam" and available to all faculty, staff, and students. Guest access is available on "public".

Wireless or Hardwired Network Drop

Microsoft 365 provides applications for collaboration.

First level technical assistance with Teams, WebEx, and Zoom.

Comcast television services

Desktop Printer Support

Departmental Cellular Services, including mobile phones and hot spots