Popular Services
Microsoft 365 Unified Groups used as Mailing Groups for campus communication
Request a hardwire network drop. Request a static IP address.
The help desk provides limited assistance with access to Canvas, including assistance with logging in and general web browser troubleshooting.
Installation, Configuration, and Troubleshooting for miscellaneous software
Campus Wi-Fi is "eduroam" and available to all faculty, staff, and students. Guest access is available on "public".
Issues and Requests for e-mail/calendar that are not related to a specific client
End-user access to departmental applications.
Equipment requests for teaching/learning/meetings in classrooms and meeting rooms. Support of audio services and multi-media needs for the following events: university non-academic sponsored, alumni, IHL State College Board.
Windows file share access for departments with special collaboration needs.
First level technical assistance with Teams, WebEx, and Zoom.
Services for security cameras on campus, such as consulting, installation, troubleshooting, etc.
Buildings outside the geographic services of our network.