Popular Services
Request a hardwire network drop. Request a static IP address.
End-user access to departmental applications.
Microsoft 365 Unified Groups used as Mailing Groups for campus communication
Persona is the University solution for automated locking systems.
Equipment requests for teaching/learning/meetings in classrooms and meeting rooms. Support of audio services and multi-media needs for the following events: university non-academic sponsored, alumni, IHL State College Board.
Installation, Configuration, and Troubleshooting for miscellaneous software
Windows file share access for departments with special collaboration needs.
Issues and Requests for e-mail/calendar that are not related to a specific client
The help desk provides limited assistance with access to Canvas, including assistance with logging in and general web browser troubleshooting.
Microsoft 365 Unified Groups include 250 GB of storage space for collaboration. Upon request, and with sufficient justification, storage space can be increased up to 1 TB, free of charge. Departments that have storage needs above 1 TB can purchase additional storage in 1 TB increments.