Popular Services

Generic help ticket

Telephone services for Faculty/Staff/Students

Computer Support

Microsoft 365 Unified Groups used as Mailing Groups for campus communication

Campus Wi-Fi is "eduroam" and available to all faculty, staff, and students. Guest access is available on "public".

Request a hardwire network drop. Request a static IP address.

Network Printer Support

Windows file share access for departments with special collaboration needs.

Departmental Long Distance code

Service outage

End-user access to departmental applications.

Installation, Configuration, and Troubleshooting for miscellaneous software

The primary purpose of the Southern Miss Interactive Classroom is to share academic courses between the Hattiesburg campus and regional Southern Miss campuses.

Microsoft 365 provides applications for collaboration.

Application Installation and Upgrades

Equipment requests for teaching/learning/meetings in classrooms and meeting rooms. Support of audio services and multi-media needs for the following events: university non-academic sponsored, alumni, IHL State College Board.

Support for Android, iOS, and Windows Mobile Devices

Omni Update content management system for usm.edu

Web presence for faculty

Online payment processing and product sales

Custom web software integration development

Purchase of software to be utilized by individuals or groups

Issues and Requests for e-mail/calendar that are not related to a specific client