Popular Services

Generic help ticket


Request a hardwire network drop. Request a static IP address.


Telephone services for Faculty/Staff/Students


Windows file share access for departments with special collaboration needs.


Campus Wi-Fi is "eduroam" and available to all faculty, staff, and students. Guest access is available on "public".


Application Installation and Upgrades


Equipment requests for teaching/learning/meetings in classrooms and meeting rooms. Support of audio services and multi-media needs for the following events: university non-academic sponsored, alumni, IHL State College Board.


Wireless or Hardwired Network Drop


The help desk provides limited assistance with access to Canvas, including assistance with logging in and general web browser troubleshooting.


The primary purpose of the Southern Miss Interactive Classroom is to share academic courses between the Hattiesburg campus and regional Southern Miss campuses.


Microsoft 365 provides applications for collaboration.


Microsoft 365 Unified Groups used as Mailing Groups for campus communication


End-user access to departmental applications.


Web presence for faculty


Domain Name Services are provided for the usm.edu domain based on approval from leadership.


Omni Update content management system for usm.edu


Support for Android, iOS, and Windows Mobile Devices


Online payment processing and product sales


Buildings outside the geographic services of our network.