Popular Services

Generic help ticket


Windows file share access for departments with special collaboration needs.


Telephone services for Faculty/Staff/Students


Equipment requests for teaching/learning/meetings in classrooms and meeting rooms. Support of audio services and multi-media needs for the following events: university non-academic sponsored, alumni, IHL State College Board.


Microsoft 365 Unified Groups used as Mailing Groups for campus communication


Installation, Configuration, and Troubleshooting for miscellaneous software


Application Installation and Upgrades


Campus Wi-Fi is "eduroam" and available to all faculty, staff, and students. Guest access is available on "public".


Request a hardwire network drop. Request a static IP address.


Custom web software integration development


Issues and Requests for e-mail/calendar that are not related to a specific client


End-user access to departmental applications.


Europe’s new data privacy and security law includes hundreds of pages’ worth of new requirements for organizations around the world


Persona is the University solution for automated locking systems.


Omni Update content management system for usm.edu


Wireless or Hardwired Network Drop


Domain Name Services are provided for the usm.edu domain based on approval from leadership.


Services for security cameras on campus, such as consulting, installation, troubleshooting, etc.


Evaluation of security protocols or processes