Popular Services

Generic help ticket


Request a hardwire network drop. Request a static IP address.


Telephone services for Faculty/Staff/Students


Microsoft 365 Unified Groups used as Mailing Groups for campus communication


Equipment requests for teaching/learning/meetings in classrooms and meeting rooms. Support of audio services and multi-media needs for the following events: university non-academic sponsored, alumni, IHL State College Board.


Purchase of software to be utilized by individuals or groups


Campus Wi-Fi is "eduroam" and available to all faculty, staff, and students. Guest access is available on "public".


Application Installation and Upgrades


Persona is the University solution for automated locking systems.


Wireless or Hardwired Network Drop


End-user access to departmental applications.


Microsoft 365 provides applications for collaboration.


Domain Name Services are provided for the usm.edu domain based on approval from leadership.


Windows file share access for departments with special collaboration needs.


Issues and Requests for e-mail/calendar that are not related to a specific client


Installation, Configuration, and Troubleshooting for miscellaneous software


The Web Client in GoAnywhere Services™ provides file transfers through your browser. Simple and secure method for transferring files.


Online payment processing and product sales


Web presence for faculty


Conference phones, Web conferencing, and WebEx conferencing are available upon request.