Popular Services
Microsoft 365 Unified Groups used as Mailing Groups for campus communication
Equipment requests for teaching/learning/meetings in classrooms and meeting rooms. Support of audio services and multi-media needs for the following events: university non-academic sponsored, alumni, IHL State College Board.
Installation, Configuration, and Troubleshooting for miscellaneous software
End-user access to departmental applications.
Windows file share access for departments with special collaboration needs.
Request a hardwire network drop. Request a static IP address.
Issues and Requests for e-mail/calendar that are not related to a specific client
Support for Android, iOS, and Windows Mobile Devices
Campus Wi-Fi is "eduroam" and available to all faculty, staff, and students. Guest access is available on "public".
First level technical assistance with Teams, WebEx, and Zoom.
Departmental Cellular Services, including mobile phones and hot spots