Popular Services

Generic help ticket


Application Installation and Upgrades


Telephone services for Faculty/Staff/Students


Equipment requests for teaching/learning/meetings in classrooms and meeting rooms. Support of audio services and multi-media needs for the following events: university non-academic sponsored, alumni, IHL State College Board.


Microsoft 365 Unified Groups used as Mailing Groups for campus communication


Request a hardwire network drop. Request a static IP address.


Microsoft 365 provides applications for collaboration.


Domain Name Services are provided for the usm.edu domain based on approval from leadership.


Campus Wi-Fi is "eduroam" and available to all faculty, staff, and students. Guest access is available on "public".


Installation, Configuration, and Troubleshooting for miscellaneous software


Purchase of software to be utilized by individuals or groups


Issues and Requests for e-mail/calendar that are not related to a specific client


Support for Android, iOS, and Windows Mobile Devices


Custom web software integration development


The Web Client in GoAnywhere Services™ provides file transfers through your browser. Simple and secure method for transferring files.


Password recovery is self-service. Request help with password management.


Miscellaneous technology purchases


End-user access to departmental applications.


Services for security cameras on campus, such as consulting, installation, troubleshooting, etc.