Popular Services

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Computer Support

Equipment requests for teaching/learning/meetings in classrooms and meeting rooms. Support of audio services and multi-media needs for the following events: university non-academic sponsored, alumni, IHL State College Board.

Telephone services for Faculty/Staff/Students

Application Installation and Upgrades

Network Printer Support

Departmental Long Distance code

Issues and Requests for e-mail/calendar that are not related to a specific client

Microsoft 365 Unified Groups used as Mailing Groups for campus communication

Campus Wi-Fi is "eduroam" and available to all faculty, staff, and students. Guest access is available on "public".

Windows file share access for departments with special collaboration needs.

Installation, Configuration, and Troubleshooting for miscellaneous software

End-user access to departmental applications.

Wireless or Hardwired Network Drop

Purchase of software to be utilized by individuals or groups

Domain Name Services are provided for the usm.edu domain based on approval from leadership.

The primary purpose of the Southern Miss Interactive Classroom is to share academic courses between the Hattiesburg campus and regional Southern Miss campuses.

Email security requests

Request a hardwire network drop. Request a static IP address.

Support of the installed Outlook application

Hardware purchase including desktops, laptops, and tablets.

Support for Android, iOS, and Windows Mobile Devices

The help desk provides limited assistance with access to Canvas, including assistance with logging in and general web browser troubleshooting.