Popular Services
Microsoft 365 Unified Groups used as Mailing Groups for campus communication
Equipment requests for teaching/learning/meetings in classrooms and meeting rooms. Support of audio services and multi-media needs for the following events: university non-academic sponsored, alumni, IHL State College Board.
Installation, Configuration, and Troubleshooting for miscellaneous software
Support for Android, iOS, and Windows Mobile Devices
End-user access to departmental applications.
Campus Wi-Fi is "eduroam" and available to all faculty, staff, and students. Guest access is available on "public".
Issues and Requests for e-mail/calendar that are not related to a specific client
Request a hardwire network drop. Request a static IP address.
The help desk provides limited assistance with access to Canvas, including assistance with logging in and general web browser troubleshooting.