Popular Services

Generic help ticket


Equipment requests for teaching/learning/meetings in classrooms and meeting rooms. Support of audio services and multi-media needs for the following events: university non-academic sponsored, alumni, IHL State College Board.


Campus Wi-Fi is "eduroam" and available to all faculty, staff, and students. Guest access is available on "public".


Request a hardwire network drop. Request a static IP address.


Purchase of software to be utilized by individuals or groups


Microsoft 365 Unified Groups used as Mailing Groups for campus communication


Telephone services for Faculty/Staff/Students


Online payment processing and product sales


End-user access to departmental applications.


Assistance with public computer labs


Persona is the University solution for automated locking systems.


Hardware purchase including desktops, laptops, and tablets.


The primary purpose of the Southern Miss Interactive Classroom is to share academic courses between the Hattiesburg campus and regional Southern Miss campuses.


Microsoft 365 provides applications for collaboration.


Domain Name Services are provided for the usm.edu domain based on approval from leadership.


Application Installation and Upgrades


Services for security cameras on campus, such as consulting, installation, troubleshooting, etc.


Installation, Configuration, and Troubleshooting for miscellaneous software