Popular Services

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Computer Support

Microsoft 365 Unified Groups used as Mailing Groups for campus communication

Application Installation and Upgrades

Telephone services for Faculty/Staff/Students

Desktop Printer Support

Network Printer Support

Issues and Requests for e-mail/calendar that are not related to a specific client

Domain Name Services are provided for the usm.edu domain based on approval from leadership.

Microsoft 365 provides applications for collaboration.

Purchase of software to be utilized by individuals or groups

Support of the installed Outlook application

Password recovery is self-service. Request help with password management.

The Web Client in GoAnywhere Services™ provides file transfers through your browser. Simple and secure method for transferring files.

Equipment requests for teaching/learning/meetings in classrooms and meeting rooms. Support of audio services and multi-media needs for the following events: university non-academic sponsored, alumni, IHL State College Board.

Hardware purchase including desktops, laptops, and tablets.

Campus Wi-Fi is "eduroam" and available to all faculty, staff, and students. Guest access is available on "public".

Departmental Long Distance code

Comcast television services

Service outage

End-user access to departmental applications.

Installation, Configuration, and Troubleshooting for miscellaneous software

Support for Android, iOS, and Windows Mobile Devices