Popular Services

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Computer Support

Equipment requests for teaching/learning/meetings in classrooms and meeting rooms. Support of audio services and multi-media needs for the following events: university non-academic sponsored, alumni, IHL State College Board.

Microsoft 365 Unified Groups used as Mailing Groups for campus communication

Installation, Configuration, and Troubleshooting for miscellaneous software

Windows file share access for departments with special collaboration needs.

End-user access to departmental applications.

Application Installation and Upgrades

Network Printer Support

Telephone services for Faculty/Staff/Students

Departmental Long Distance code

Online payment processing and product sales

Support for Android, iOS, and Windows Mobile Devices

The help desk provides limited assistance with access to Canvas, including assistance with logging in and general web browser troubleshooting.

Omni Update content management system for usm.edu

Issues and Requests for e-mail/calendar that are not related to a specific client

Microsoft 365 provides applications for collaboration.

Request a hardwire network drop. Request a static IP address.

Departmental Cellular Services, including mobile phones and hot spots

Computer maintenance and clean up

Comcast television services

The primary purpose of the Southern Miss Interactive Classroom is to share academic courses between the Hattiesburg campus and regional Southern Miss campuses.

Wireless or Hardwired Network Drop

The Web Client in GoAnywhere Services™ provides file transfers through your browser. Simple and secure method for transferring files.