 Desktop and Mobile Device Support

All active University employees with university-owned computers may receive computer support. This service covers the installation, configuration, upkeep and disposal of standard computer systems, desktop and laptop for end users. It also includes standard additions to the computer, such as OS, Anti-Virus and Misc. Software utilities in use by the organization.

Support for all types of end-point devices, including laptops, desktops, mobile devices, and related peripherals that are not in the printing service,. These devices might be personally or institutionally owned (including loaner equipment) and might be part of a shared pool or a computer lab. Includes support for the associated operating system, hardware, and systems that provide enterprise management of computing devices.