My Recently Visited Services
Issues and Requests for e-mail/calendar that are not related to a specific client
Request a hardwire network drop. Request a static IP address.
Installation, Configuration, and Troubleshooting for miscellaneous software
Domain Name Services are provided for the usm.edu domain based on approval from leadership.
Microsoft 365 Unified Groups used as Mailing Groups for campus communication
Password recovery is self-service. Request help with password management.
Equipment requests for teaching/learning/meetings in classrooms and meeting rooms. Support of audio services and multi-media needs for the following events: university non-academic sponsored, alumni, IHL State College Board.
Microsoft 365 Unified Groups include 250 GB of storage space for collaboration. Upon request, and with sufficient justification, storage space can be increased up to 1 TB, free of charge. Departments that have storage needs above 1 TB can purchase additional storage in 1 TB increments.
The help desk provides limited assistance with access to Canvas, including assistance with logging in and general web browser troubleshooting.
End-user access to departmental applications.
Services for security cameras on campus, such as consulting, installation, troubleshooting, etc.
Support for Android, iOS, and Windows Mobile Devices
Persona is the University solution for automated locking systems.