My Recently Visited Services

Evaluation of security protocols or processes

The Web Client in GoAnywhere Services™ provides file transfers through your browser. Simple and secure method for transferring files.

Desktop Printer Support

Generic help ticket

Supply encryption certificate for web interface.

Application Installation and Upgrades

Provide technical support with compliance and ethics training

Wireless or Hardwired Network Drop

Microsoft 365 provides applications for collaboration.

eFax Services

Changes to the budget charged for IT services

Microsoft 365 Unified Groups used as Mailing Groups for campus communication

Network Printer Support

Omni Update content management system for usm.edu

Support of the installed Outlook application

Europe’s new data privacy and security law includes hundreds of pages’ worth of new requirements for organizations around the world

Support for Android, iOS, and Windows Mobile Devices

Purchase of software to be utilized by individuals or groups

Hardware purchase including desktops, laptops, and tablets.

First level technical assistance with Teams, WebEx, and Zoom.

The help desk provides limited assistance with access to Canvas, including assistance with logging in and general web browser troubleshooting.

Investigation of breach or incident evaluation

iTech Project Management