My Recently Visited Services

Purchase of software to be utilized by individuals or groups

eFax Services

First level technical assistance with Teams, WebEx, and Zoom.

Application Installation and Upgrades

Generic help ticket

Omni Update content management system for usm.edu

Hardware purchase including desktops, laptops, and tablets.

Support of the installed Outlook application

Microsoft 365 Unified Groups used as Mailing Groups for campus communication

Password recovery is self-service. Request help with password management.

Issues and Requests for e-mail/calendar that are not related to a specific client

Buildings outside the geographic services of our network.

Request departmental access to Comcast

Computer maintenance and clean up

Microsoft 365 provides applications for collaboration.

Service outage

Web server access for class per semester, must be requested by faculty member teaching the class

End-user access to departmental applications.

Miscellaneous technology purchases

iTech Project Management

Investigation of breach or incident evaluation

The Web Client in GoAnywhere Services™ provides file transfers through your browser. Simple and secure method for transferring files.

Telephone services for Faculty/Staff/Students